General Terms and Conditions (GTC) - "Paraiso Monturrio"



Landlord:


Janet Wachter Steckmann Calle Famili Iriarte 9 La Orotava 38300

1. Arrival / departure



Arrival and departure times also apply to individually agreed weekdays. Departure must take place by 11:00 a.m. at the latest on the day of departure. Exceeding the departure time by more than 30 minutes will result in the calculation of another overnight stay.

Other arrival and departure times can be agreed individually with the landlord. If the tenant does not appear on the day of arrival until 22.00 o'clock, the contract is considered terminated after a period of 24 hours without notification to the landlord. The landlord or his representative can then freely dispose of the object. A (pro rata) refund of the rent due to early departure will not be made in principle.

2. Special requests and additional agreements



Are possible in principle. They require written confirmation by the landlord. For pets, the type and size must be specified.

3. Payment



The rental contract becomes valid upon receipt of the deposit to the account of the lessor. The deposit of 50% of the rental amount is due for payment within seven days after receipt of the booking documents. After the deposit has been made, payment of the remaining amount is due 30 days before the start of the trip. If the payment deadlines are not met, the landlord may withdraw from the contract. The non-payment is considered as a withdrawal and entitles to a new rental.

Additional costs for water, car parking, waste are not charged.

4. Resignation



You can withdraw from the contract at any time.


The withdrawal must be made in writing. In the event of withdrawal, you are obliged to compensate us for the damage incurred:

  • From the day of booking confirmation by the lessor until the 121st day before the start of the rental period no compensation
  • From the 120th day to the 61st day before the beginning of the rental period the amount of the down payment
  • From the 60th day to the 15th day before the beginning of the rental period 60% of the total price
  • From the 14th day to the 8th day before the beginning of the rental 80% of the total price

In case of cancellation less than eight days before the beginning of the rental period, the full price is to be paid. The date of receipt of your cancellation notice counts in each case. Amounts already paid will be charged.

A substitute person who enters into your contract under the above-mentioned conditions can be provided by you. A written notification is sufficient.

Duties of the tenant



The tenant agrees to treat the rented property (cottage, inventory and outdoor facilities) with care. If during the rental relationship damage occurs to the vacation home and / or its inventory, the tenant is obliged to report this immediately to the property management.

Already on arrival detected defects and damages must be reported immediately to the property management, otherwise the tenant is liable for these damages. A reasonable period of time must be allowed for the rectification of damage and defects.

Claims arising from complaints that are not reported immediately on site are excluded. Complaints that are received by the landlord only at the end of the stay or after leaving the vacation home are also excluded from compensation.

In the event of any service disruptions, the tenant is obliged to do everything reasonable within the scope of his legal obligation to contribute to the elimination of the disruption and to keep any damage incurred to a minimum.

On the day of departure, personal belongings are to be removed by the tenant, household waste is to be disposed of in the designated containers, dishes are to be stored clean and washed in the kitchen cupboards.

Privacy



The tenant agrees that within the framework of the contract concluded with him necessary data about his person will be stored, changed and / or deleted. All personal data will be treated with absolute confidentiality.

Liability



The tender was prepared to the best of our knowledge. We are not liable for any influence on the rental object due to force majeure, power and water failures customary in the country and bad weather. Likewise, no liability is accepted in the event of unforeseeable or unavoidable circumstances such as official orders, sudden construction site or for disturbances due to natural and local conditions. However, the lessor will be happy to assist in remedying the problems (as far as this is possible).

Liability of the landlord for the use of the provided play and sports equipment is excluded.

The arrival and departure of the tenant is his own responsibility and liability. The landlord is not liable for personal belongings in case of theft or fire. The tenant is fully liable for wilful destruction or damage.

8. Final provisions



Photos and text on the website or in the flyer are for realistic description. The 100% match with the rental property can not be guaranteed. The lessor reserves the right to make changes to the equipment (e.g. furniture), provided that they are equivalent.

Should one or more provisions of these terms and conditions be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid one that comes closest to the economic and legal intent of the contracting parties.

Spanish law shall apply. Jurisdiction and place of performance is the place of residence of the lessor.